Is there a charge for the initial consult for Online Therapy?
Why Can't I Get the Screeners to Work?
Do Your Apps Only Work on Apple Devices?
Where Do I Find Answers to My Questions in the Forums?
What Are You Going to Do With My Email Address?
There is no charge for the initial consult, the purpose for the consult is to determine if doing online therapy will be a good fit for your needs.
The screeners work best with the latest version(s) of Internet Explorer and/or Mozilla Firefox. If you don't have recent versions of these browsers...that could be why the screeners won't work.
These are the questions I get asked most. The above 3 responses have cleared up people's problems 99.9% of the time because after giving them the suggestions I never heard back that they were having problems.
So I have assumed that no news is good news.
Yes, currently our apps only work on iPhone, iPod Touch (3rd generation and higher), and iPad.
Also, they don't run on Macs because in order to do this you must have the source code for the app, which we do not provide.
There is a workaround to do this if you want to attempt it.
Follow the instructions below to find comments posted about your questions.
Visit the Q & A forum (<-- This link opens in new window)...
Scroll to the bottom, find your question, and click on it.
On the page that your questions is on...find the text link that says "Click here to read or post comments" and click on it.
If the text link says "Click here to post comments" then no comments have been posted.
*Note: You may also subscribe to receive emails when someone posts a comment, that way you don't have to check back all the time to see if people have commented.
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If you have a question that is not covered (or not covered well enough) on this page, please contact us...or check our Q & A Forums.